To inform us of a change in circumstances or apply for a reduction in council tax please fill in the appropriate application at

If you want to provide us with evidence, documentation or photos to support any outstanding query, please go to and have your account reference ready.

Otherwise there are a number of ways you can contact us if you have any questions about council tax or about your individual account.  When you contact us please quote your reference number and the property address concerned.


Fill in our online enquiry form which will enable you to give us the relevant information so we can respond to your query.

By phone

On 0191 278 7878 (Monday - Thursday 8am - 6pm and Friday 8am - 4.30pm); your contact department for phoning us is "council tax".

By letter to

Revenues Department
Civic Centre
Newcastle upon Tyne

Page last updated: 
10 January 2018
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