On the 1 October 2018, the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 (SI 2018 No. 486) came into force. These regulations replace a number of pieces of legislation and provide for a new single licensing regime for a number of animal licensing activities. One of these activities is the keeping or training of animals for exhibition. 

If you provide any type of accommodation for cats or dogs, you may need a Licence.

Even if you look after a small number of animals in your home in Newcastle, you may need a licence to do this. This includes:

  • dog home boarding licence
  • dog day care licence
  • cat boarding (catteries) licence
  • dog boarding (kennels) licence 

Risk assessment

Before we can approve any application, we will risk assess your home or premises, and how you look after the animals in your care. One of the Animal Health Inspectors from the Council will visit the premises to ensure that it complies with the above. In certain circumstances, usually on a new and first inspection, a veterinary inspection will also be undertaken or requested and the Applicant will have to pay the relevant inspection fees for this service.

If you meet these requirements and conditions, as well as the licence, the applicant will receive a star rating (between one and five stars) for your business. The star rating received determines the length of time the Licence is for (between one and three years).

Apply online

Other ways to apply

  • Requests for application forms can be made by email to: tradingstandards@newcastle.gov.uk
  • phone 0191 2116121
  • Download an Application Form (pdf, 436 kb) and post to: Trading Standards Service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH

There is a licence fee payable on application, however, should we require the expertise of an animal specialist this may incur further costs at your expense before a licence is issued.

Anyone can apply unless disqualified in terms of the convictions for the offences listed in Schedule 8 of the Regulations.

The Application Process

When determining the application for a Licence for the Provision of Boarding For Cats and Dogs, the City of Newcastle upon Tyne will take into consideration the Conditions listed on the Application Form (pdf 438 kb); together with various sets of Guidance Notes as published by DEFRA:

What happens next?

When we receive an application, we will arrange to risk assess your home or premises. After this assessment, we will write to you to let you know if your application has been successful, and based on our risk assessment, the star rating received and how long the Licence is for. If your application is not successful, we will include the reasons why in our letter. 

If you are unhappy with our decision

If you don't agree with our decision, you can appeal. 

If you do not agree with your star rating

If you do not agree with the star rating we provide your business, contact us to appeal this.

Request a rescore

If you get less than five stars, we will let you know what you need to do to increase your star rating. An increased star rating could increase the length of time of the Licence.

If you complete these actions, you can ask us to return to your home or premises to repeat the risk assessment. This costs £100. Contact us to arrange this re-visit.

If we reject your application

If we do not issue a Licence, and you would wish to appeal this decision, contact first the First-tier Tribunal (General Regulatory Chamber).         

The Council will endeavour to issue a Licence within a period of 28 days, however if we have been unable to determine your application in this time a Licence will not be automatically granted due to animal welfare implications.

Planning Requirements

Your application for a Licence will need to consider whether planning permission is required for the proposed licensed activity.  You should contact the Planning Authority via planning.control@newcastle.gov.uk or phone 0191 2115654 to discuss whether permission will be needed. 


Anyone can apply unless disqualified in terms of the convictions for the offences listed in Schedule 8 of the Regulations

Will Tacit Consent Apply?

No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it using the contact details below.

Copies of the Regulations can be purchased from Her Majesty's Stationery Office or can be accessed at http://www.legislation.gov.uk/

Further information can be sought from the Association of Dog Boarders (External website)

Contact Details

For further information or clarification please contact the Trading Standards Service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH. Email: tradingstandards@newcastle.gov.uk
Phone: 0191 2116121

Page last updated: 
11 April 2019
Was this page useful?