On the 1 October 2018, the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 (SI 2018 No. 486) came into force. These regulations replace a number of pieces of legislation and provide for a new single licensing regime for a number of animal licensing activities. One of these activities is the selling of animals as pets. 

Licences held under the current system for pet shops will remain in force until the 1 January 2019.

How to apply

To apply for a licence to sell animals as pets, applicants must complete and submit an application form accompanied by the appropriate fee.

An Animal Health Officer from the Council will visit the premises to ensure that it complies with the above. In certain circumstances a veterinary inspection may also be undertaken.

Requests for application forms can be made by emailing: tradingstandards@newcastle.gov.uk or phoning 0191 2116121.

Application Form (pdf, 428 kb)

The Licence will be issued subject to compliance with the licence conditions and payment of the licence fee.

There is an application fee payable upon application and subject to an annual renewal. However, should we require the expertise of an animal specialist this may incur further costs at your expense before a licence is issued.

How long does the licence last?

The initial Licence is valid for one year. Operators will need to appy to have their Licence renewed after the first year of operation at which point the length of their Licence determined by their risk rating which takes into consideration the risk of an operator breaching any licence conditions, the impact on animal welfare of any such breaches and whether the operator is already meeting higher standards of animal welfare than is required by the Licence conditions. Licence holders will receive a written reminder prior to the expiry of their Licence.

What conditions will be attached to a licence?

After gaining a licence you will need to follow a set of conditions that are set out on the Application Form (pdf, 428 kb). that relate to record keeping, permitted number of animals and densities, disease prevention and control and accommodation. Further Guidance (pdf, 869 kb) from DEFRA is also available.

Planning requirements

Your application for a licence will need to consider whether planning permission is required for the proposed licensed activity. You should contact the planning authority via planning.control@newcastle.gov.uk or phone 0191 2115654 to discuss whether permission will be needed. Your application for a licence will not be processed until the planning issue has been decided.

Offences and penalties

There are a number of animal related convictions which will not allow a person to make an application for a licence to sell animals as pets. These are listed within Schedule 8 of the Regulations.

Your right to appeal

Any person aggrieved by a refusal to be granted a licence or by any conditions to which a licence is subject may appeal to a First Tier Tribunal.

Power of entry

The City of Newcastle may authorise competent persons to enter premises either licensed under the act or specified in an application for a licence, at all reasonable times, producing if required their authority, and the authorised officers may inspect these premises and an animal or animals in them.

How long will it take to process my application?

If we have not contacted you to make arrangements to complete an inspection within 14 days of your application, please contact us to check that your application was correctly made and received.  The Council will endeavour to issue a licence within a period of 28 days, however if we have been unable to determine your application in this time a licence will not be automatically granted due to animal welfare implications.

Current Pet Shop licences

1. Petwise. 496 Elswick Road, Benwell, Newcastle upon Tyne, NE4 8ED
2. Dragons Den Exotics, 65-67 Stephenson Road, High Heaton, Newcastle upon Tyne, NE7 7SA
3. Pets at Home, Unit 2 Kingston Retail Park, Brunton Lane, Kingston Park, Newcastle upon Tyne, NE3 2ES
4. Gosforth Pet Supplies. 22 Wansbeck Road South, Regent Farm, Newcastle upon Tyne, NE3 3HQ
5. Reptile Realm & Aquatics, 3 Two Ball Lonnen, Fenham, Newcastle upon Tyne, NE4 9RN.
6. Aquatic & Bird Centre. 29 Denmark Street, Byker, Newcastle upon Tyne, NE6 2XF
7. Forpaws Pet Shop. 15-17 Church Road, Gosforth, Newcastle upon Tyne, NE3 1TX


Trading Standards Service, Directorate of Operations and Regulatory Services, City of Newcastle upon Tyne, Civic Centre, Newcastle upon Tyne, NE1 8QH.
Email: tradingstandards@newcastle.gov.uk
Phone: 0191 2116121

Page last updated: 
1 October 2018
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