Council websites to become unavailable on older browsers

From 1 June 2018, older browsers such as Internet Explorer 7 and 8 will no longer be able to access council websites and other sites which use standard SSL secure technology. This will affect all websites on the internet that use SSL encryption. 

As all council websites are encrypted using standard SSL secure technology, you may no longer be able to view our websites using older browsers such as Internet Explorer 7 and 8. 

You need to either upgrade your browser to the latest version or download another browser which can use the newer version of encryption.

The minimum versions of the most common browsers which can use the newer version of encryption are:

  • Chrome 30
  • Android 4.4
  • Firefox 24
  • Internet Explorer 8 (but you may  need to enable TLS 1.2 using the instructions below)
  • Opera 17
  • Safari 7  with OSX 10.9
  • Safari mobile iOS 5
  • Microsoft Edge

To enable TLS 1.2 on web browsers:

Microsoft Internet Explorer

1.Open Internet Explorer

2.From the menu bar, click Tools >  Internet Options > Advanced tab

3.Scroll down to Security category, manually check the option box for Use TLS 1.2

4.Click OK

5.Close your browser and restart Internet Explorer

Google Chrome

1.Open Google Chrome

2.Click Alt F and select Settings

3.Scroll down and select Show advanced settings...

4.Scroll down to the Network section and click on Change proxy settings...

5.Select the Advanced tab

6.Scroll down to Security category, manually check the option box for Use TLS 1.2

7.Click OK

8.Close your browser and restart Google Chrome

Mozilla Firefox

1.Open Firefox

2.In the address bar, type about:config and press Enter

3.In the Search field, enter tls. Find and double-click the entry for security.tls.version.min

4.Set the integer value to 3 to force protocol of TLS 1.3

5.Click OK

6.Close your browser and restart Mozilla Firefox

Opera

1.Open Opera

2.Click Ctrl plus F12

3.Scroll down to the Network section and click on Change proxy settings...

4.Select the Advanced tab

5.Scroll down to Security category, manually check the option box for Use TLS 1.2

6.Click OK

7.Close your browser and restart Opera

Apple Safari

There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.