Brick shelters are maintained by the Council. If you want to report an issue please phone Envirocall on 0191 278 7878 and ask for 'bus shelter' (text phone 0191 2773687).
To request a bus shelter at an existing bus stop please call Traffic Management on 0191 211 5968 or email email@example.com.
All other bus shelters are installed and maintained by Adshel at no cost to the council. If you wish to report a damaged or vandalised shelter they can be contacted on 0800 7313699.