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Crisis Support Scheme Figures 2019/20

Figures shown as at 11 March 2020

 

Funding available for 2019/20 is £100,00
Crisis Support Number of Applications Number of Awards Amount Spent Number of Rejections
Crisis, Disaster or Emergency 661 552 £32,795 109

Universal Credit

1116 633 £65,081 483
         

 

Majority of awards granted were assistance in the form of home delivery shopping, food cards, gas and electric top up vouchers, clothes vouchers and various travel packages arranged by Newcastle City Council Travel Office. Customers were given support due to waiting period of payments and incorrect awards of Universal Credit.

In addition to applications from people who experienced crisis, disaster or emergency we supported the following proactive initiatives.

 

Proactive Support Number of Applications Number of Awards Amount Spent Number of Rejections
Return to Work Package 0 0 £0.00 0

 

Back to work package to help those securing employment with travel, food and utility bills until their first pay is received. Typical package includes a Tyne & Wear travel pass for up to one month, a home shopping delivery and a gas and electric voucher. This helps those that may not have taken employment due to having no money available and not being able to afford to travel to work.

 

Crisis Support Total Cost 2019/20
  Number of Applications Number of Awards Amount Spent Number of Rejections
Crisis Support 1777 1185 £97,876 592
Proactive Support 0 0 £0.00 0
Scheme Total 1777 1185 £97,876 592

 

Further Information on the breakdown of spend

Items provided as part of our scheme Cost % of Spend
Food Delivery or Food Voucher £60,188 61.49
Gas & Electric Top Up Voucher £28,711 29.33
Clothing Voucher £1,895 1.94
Travel Ticket or Travel Pass £7,083 7.24
Total Cost £97,876 100.00

 

Appeals/Requests for Review received in 2019/20

Number of Appeals / Review 2
Number of Successful Appeals / Review 0
Number of Unsuccessful 2
2019/2020 Number of applications/enquiries Number of awards Rejections
April 2019 151 95 56
May 2019 117 69 48
June 2019 126 83 43
July 2019 99 56 43
August 2019 230 173 57
September 2019 145 87 58
October 2019 184 119 65
November 2019 171 121 50
December 2019 141 82 59
January 2020 225 165 60
February 2020 188 135 53
March 2020      
Total 1777 1185 592

 

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