Select & Collect - a new service from Newcastle Libraries

City Library is open for some selected services, but we're not able to allow people into the building to browse for books or other library items. Instead, we have introduced this innovative new service, so that you can select your own titles from our stock and borrow them.

Reading under lockdown has been extremely popular for people's entertainment, education and mental health. We've seen a huge rise in people borrowing eBooks and eAudiobooks, but we know that some people prefer to read a physical book.

Select & Collect lets you browse online to find books, audiobooks and board games you'd like to borrow, and then come in and collect them. You can collect from City Library in central Newcastle and in any of the other libraries that have reopened.

Our team have done a great job of making changes and amendments to our systems, but because we're using systems that were not designed to operate in this way, we acknowledge that it's not the  slickest process - but we hope that you will bear with us in these difficult times. If you get stuck or want to suggest improvements please call us or email us at select@newcastle.gov.uk

If you’re not a library member or you have an online-only membership, you will need  full membership to borrow items through Select & Collect - find our more on our Join Newcastle Libraries page.

 

Using your eight digit Library Card Number and four digit pin log into the Library Catalogue. 

Log into Koha

 

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Go to your personal details tab on the left of the page and check your email address is correct. If it isn’t, amend it then click Submit update request.  We'll need a valid email address to notify you when your items are ready to collect from City Library. 

personal details

 

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Use the Search function to look for titles.

Check that the copy is available - it should show Availability: Items available for loan: City Library

limit search

 

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Click Add to Basket for each item (book, audiobook or board game) you'd like to select -  remember you can only request a maximum of 6 items at the moment.

add to basket

 

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Go to the top of the page and click on Basket - then on 'Items in your Basket'.

items in your basket

 

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Make sure you have the items you want and click Send.

send

 

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Send your cart to select@newcastle.gov.uk 
Add to the comment box below the email your library card number and name. Tell us which of the specified libraries you would like to collect the items from.
Click Send.

member ship number

 

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You can now close the windows. Our staff will add the items you have selected to your account. They will email or call you when your items are ready to collect from City Library (we're sorry but this may take a few days).

Fines are currently suspended - but we'd appreciate it if you could return your items when you're finished with them so others can enjoy them. Please return books, audiobooks and board games to the 24 Hour Library near City Library entrance on John Dobson Street, to the New Bridge Street entrance of City Library (Monday to Friday 11am to 5pm and Saturdays 10am to 2pm) or to your local library (check the opening hours before you visit).

24 hour library

Did you know?

There are other ways to use Select & Collect 

If you don't have access to the library catalogue  or you don't want to use a computer or smartphone -  you can email us at select@newcastle.gov.uk or call us on 0191 278 7878 and ask for Libraries (Monday to Friday 11am to 5pm and Saturdays 10am to 2pm) . We might be able to help you choose some books or make some recommendations.

select & collect

Since we closed our buildings in March - many people have started using our great range of eBooks, eMagazines and eAudiobooks. They are downloaded directly to your smart device and you don't need to worry about returning them.  Follow our simple guide to get access to digital stories today.

ebboks

 

select & collect

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