Website terms and conditions

Newcastle City Council is committed to the highest standard of quality information and every attempt has been made to present up to date and accurate information. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

However, the council makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information [and related graphics] published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of the council for any loss, damage or inconvenience caused as a result of reliance on such information is expressly excluded to the fullest extent permitted by law.

Disclaimer

Neither the council nor any of its employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This limitation of liability applies to all damages of any kind, including direct, indirect or consequential damages, loss of data, income or profit and claims of any third parties.

The exclusions and limitations of liability in this disclaimer do not exclude or limit the liability of the council to you for death or personal injury resulting from our negligence or that of our employees or representatives.

From time to time this website may also include links to external Internet sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Newcastle City Council will endeavour not to link or promote businesses or organisations that:

• are defamatory, malicious, threatening, false, misleading, offensive, abusive, discriminatory, harassing, blasphemous, political or racist,
• are indecent, obscene or of a sexual nature,
• are a breach of confidentiality or someone's privacy;
• could prejudice any active legal proceedings;
• are likely to:
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  • cause someone alarm, anxiety or distress;
  • encourage violence or racial or religious hatred;
• infringe any intellectual property rights, such as copyright and trade marks. (This means generally that you must own the rights in everything you submit or must obtain permission from the rights owner to submit the material);
• are technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct);
• impersonate anyone else or otherwise misrepresents your identity, affiliation or status;
• are in breach of these Terms or our Privacy Policy
• encourage or teach conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful.

The Council reserves the right to refuse to have on it s website, or remove from it, any content or link which it considers in its absolute discretion to meet any of these criteria or to otherwise be inappropriate.

Maintenance

Making your use of the site enjoyable means we need to fix bugs, install updates and do general diagnosis and maintenance of the site. We will try to do scheduled maintenance during times when we anticipate that online use is lower than normal.

We also need to be able to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that. We will try to have the site available again as soon as we think it is safe to do so.

Inactive accounts

For security reasons we must delete inactive accounts for our online portals after a set period.

If you do not access your account for two or more years we will send a message to the email address associated with it.

If your account is not then accessed within a month it will be deleted.

If your account is deleted and in the future you require access please register again.

Copyright

This website and its content is copyright of Newcastle City Council. All rights reserved.

Contact Us

If an error is noted anywhere on this website please contact us detailing the error you have found.