New contact centre opening times

Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.

Website advertising

We display advertising on our website to generate income that helps protect funding for the critical services we deliver to our residents. The Council Advertising Network is responsible for delivering this advertising. Please note the Council neither recommends nor endorses any product or service promoted via such advertising.
 
The adverts served on our website adhere to the strict standards you expect from a public sector organisation. Advertising from unsuitable categories – like explicit adult content, alcohol, gambling and payday loans – is automatically blocked.
 
We can request that an advert is removed at any time. If you have a concern about an inappropriate advert on our website, please email us at corporatecommunications@newcastle.gov.uk, and we will look into it. It is always good practice to go into your settings and clear the cache/cookies if you have any worries.
 
Cookies: The advertising served on our website uses cookies. These collect data so you are shown ads tailored to your interests. If you wish to opt out of advertising that uses cookies, please visit the Your Online Choices website at http://www.youronlinechoices.com/uk/your-ad-choices. You can also use the cookie consent management ‘pop-up’ that displays when you visit this website.

The Council Advertising Network’s privacy policy includes information on how data is collected via cookies and details how you can opt out: https://can-digital.net/can-privacy-policy/. None of the data collected on the Council Advertising Network is sold on to third parties.

Local businesses: Interested in advertising on our site?

We can help Newcastle businesses reach a wider audience. Our website attracts an average of 600,000 monthly pageviews, with residents and businesses visiting regularly to find information on everything from the latest council news and events to the garden waste collection service.

A percentage of our website ad space is available to local businesses for a special rate: £10 per 1,000 impressions, for a minimum of 10,000 impressions (see table below for full details).

Advertising rate
30,000 90,000 120,000
£300 + VAT £800 + VAT £1000 + VAT

Further discounts are available to businesses that purchase digital adverts as part of our other advertising packages. Please email corporatecommunications@newcastle.gov.uk, and we’ll get back to you to discuss your options.

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