Payments are currently suspended.
As a precautionary measure, we have taken the decision to temporarily suspend our online payment system while we investigate an issue with our supplier. We apologise for any inconvenience caused.
It's quick and easy to pay your council bills online. You will need your credit* or debit card and your reference number or invoice. The cardholder must be present during the transaction. *We do not accept American Express, JCB or Diners Club cards.
Direct Debit payments
This is the most convenient and safest way to pay - all you need is a bank or building society account.
Paying council tax by Direct Debit
To set up a Direct Debit for council tax, please complete our online form or phone us on 0191 278 7878 and ask for 'Council Tax'.
Setting up other Direct Debits
If you have another council or Your Homes Newcastle bill you want to pay by Direct Debit, please contact the section or department named on the bill.
Paying your rent by Direct Debit
To set up a Direct Debit for your rent, phone 0191 278 7749.
If you would like to give us feedback on our website, please complete this short online form.