Customer and Culture Officer

Customer and Culture Officer

Ref:

OPS1482

Part time

£26,873 - £28,770 per annum, pro rata (£13,436 - £14,385 actual salary)

This is an exciting opportunity to join Libraries and Community Hubs within the City Operations, Neighbourhoods and Regulatory Services

division. You will be responsible for providing a front line service to customers in our Libraries across the City.

You should be experienced in working in a customer focused environment and have the ability to actively promote library and council services, including our digital offer whilst resolving customer enquiries. You should have excellent communication and customer service skills, experience of coaching and mentoring staff and good IT skills.

You will be required to work flexibly across all sites which will include evening and weekend working on a rota basis.

For an informal discussion please contact Andrew Scrogham, on 0191 2774150.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.

If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.

Permanent

Closing date:

29 July 2024