Landlord Permits (including scratchcards) for parking permit zones - Terms and Conditions of Use

Parking permits issued by Newcastle City Council are issued subject to terms and conditions of use, which permits holders should ensure that they are familiar with.

Should you have any queries in regards to using your parking permit please contact parkingpermits@newcastle.gov.uk

Terms and Conditions

1. Permits may only be used to visit a property owned; managed or maintained by the landlord/letting agent that is within a permit parking zone. The permit is only valid for the duration of the visit to the property and cannot be used for any other purpose.
2. Permits may not be used in car parks except those as included within a permit scheme during consultation with stakeholders.
3. A permit showing a registration number may only be used on the vehicle with that number.
4. If a physical permit has been issued, the permit must be displayed prominently on the dashboard/front windscreen of the vehicle so that all of the particulars on it are visible from the outside of the vehicle.
5. Where road markings are present, vehicles must be parked entirely within the limits of a marked out bay.
6. Whilst the vehicle is in the parking place it must not be used in conjunction with selling or offering for hire of any service.
7. Physical permits will only be issued through the post to the address submitted on the application.
8. All vehicles using permits must be parked in accordance with the "City of Newcastle upon Tyne (On Street Parking Places) Order 2009" as from time to time may be amended, extended, re-enacted or replaced.
9. Physical permits shall be returned to the Council if the holder ceases to be a landlord or letting agent for a property within a permit parking zone.
10. Virtual parking permits shall be cancelled from use if the holder ceases to be a landlord or letting agent for a property within a permit parking zone.
11. Misuse of a permit, forging or possessing a forged permit or making a false statement for the issue of a permit are all offences which may carry a substantial fine.
12. This permit does not guarantee the holder a space or an exclusive right to a space, nor does it render the Council subject to any liability in respect of theft of, or damage to any vehicle in a parking place, or the contents or fittings of any such vehicle.
13. A charge of £10.00 may be applied to replace lost or stolen annual physical permit and a Lost Permit Application form is required to be submitted to the Council.
14. Unused annual permits returned/cancelled within 14 days will be entitled to a full refund.
15. Annual permits returned/cancelled after 14 days will be entitled to a refund based on the number of full weeks left of the permit from the date it is returned to the Council minus a £10.00 administration charge.
16. Unused full books of scratchcards returned/cancelled within 14 days will be entitled to a full refund.
17. Scratchcards returned/cancelled after 14 days are not eligible for a refund.