Payments are currently suspended.
As a precautionary measure, we have taken the decision to temporarily suspend our online payment system while we investigate an issue with our supplier. We apologise for any inconvenience caused.
Online Heritage Enquiries
Online Heritage Enquiries
If you have an enquiry regarding our collection and items we hold, please do complete the online heritage enquiry form and we'll respond within 5 working days, depending on demand.
If we're unable to help with your enquiry, we may be able to conduct research for you.
We can conduct a limited research service for a fee, please see details of what research we'll undertake.
We'll undertake up to 2 hours of research at £30.00 per hour. Payment can be made in person or via the telephone. To arrange telephone payment please email us heritage@newcastle.gov.uk, or call us on 0191 2787878, your request will be passed to the Heritage Team, and they will call you to take payment.
We’re sorry that we cannot undertake in-depth Family History Research.
If you would like to give us feedback on our website, please complete this short online form.