Coronavirus

We have set up a dedicated Coronavirus/COVID-19 webpage. Click here or go to www.newcastle.gov.uk/coronavirus

A guide to joining Newcastle Libraries online

Many people are joining our library service to access our huge collections of eBooks, eMagazines, eAudiobooks and eComics while there is restricted access to library buildings.

It couldn't be simpler to join online and it's all automatic. You can access eBooks and eAudiobooks from a huge selection including new release titles from Borrowbox - and a great range of eAudiobooks and current eMagazines from RB Digital.

Please note if you'd like to borrow items through our Select & Collect service or use a library PC you will need to convert to full membership.

Follow these steps
1. To register you need to visit our online catalogue

Screenshot of joining the library online

 

 

 

   
2. You are now in Newcastle Libraries’ Koha website where you can ‘Register a new account’:

Screenshot of registering a new account

   
3. Scroll down and ‘24-hour library’ is selected for you. You cannot change this field.
Complete the following fields with your details: 
  • Surname
  • First Name
  • Primary email
  • Verification. For the Verification field, see the sentence underneath the Verification field and type in the letters or numbers given.

Click or tap on Submit.

Screenshot of registering a new account

Screenshot of registering a new account

   
4. You now see an information page saying confirmation will be emailed to you in the next 5 minutes. You must follow the instructions in your email within 5 days.  Screenshot asking you to confirm your registration
   
5. Go to your emails and open the email from information@newcastle.gov.uk. The title is ‘Verify your Newcastle Libraries membership’.

Click or tap on the first hyperlink to continue with the registration process.

Screenshot of email you receive and need to act on
   
6. You will be taken to this screen: Screenshot showing confirmation that registration is complete
   
7. Read the section under Registration Complete! It’s really important at this stage to make a note of 
      a. your Username,
      b. password, and 
      c. the long Card number you’ve been given.

Notice the orange login section. On this occasion, your login details (Library Card Number and PIN/password) have been entered for you.  Click Log in.

Screenshot of important information to note

Screenshot of orange Log In section

   
8. You can now see Your summary screen:

Screenshot of Your Summary

 

   
9. Notice that the black bar at the top has an icon of a person. Click or tap on the drop-down bar to see the Welcome message to your account: Welcome [Your Name] because you are logged into your account. Also, in the black bar are the words Log Out in red text. When you have finished your visit to our library pages, this is where you will go to log out.  
   
10. The first thing to do on this webpage is change your password.  Look down menu and select your account menu to see more options. Click or tap on change your password. Screenshot or Your Account menu
   
11. The following screen opens up:

You must enter your Current password in the first field. This is the one you made a note of earlier. It must be entered in exactly the same format of upper and lower case letters, numbers and/or symbols.

Move to the next field: New password. Choose a password which is something you can easily remember. Your new password must be at least 4 characters long.  Type the same new password into the next field: Re-type new password.  Click or tap on Submit changes.

Screenshot or Your Account menu
   
12. You will see the following confirmation that your password was changed.

Please remember your new password – you will need it to get into your library account next time you visit these library pages.  

Screenshot of Password Confirmation
   
13. Click Return to your record. You will go back the Your summary page.   Screenshot of Your Summary
   
14. You now have an online only membership. Remember, if you'd like to borrow items through our Select & Collect service or use a library PC you will need to convert to full membership. 

You can borrow e-books, e-audiobooks, e-comics and e-magazines for free when you click on eBooks and eAudiobooks.  This link takes you back to a Newcastle City Council webpage which has further links to our providers: Borrowbox and RBDigital.

You can use our online reference resources. The link takes you back to a Newcastle City Council’s webpage which has links to many available online resources.

Branch Libraries are currently closed due to the Coronavirus pandemic.

 
   

 

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