Resident's City Centre Pay and Display Parking Permits - Terms and Conditions of Use

Parking permits issued by Newcastle City Council are issued subject to terms and conditions of use, which permits holders should ensure that they are familiar with.

The list below provides the terms and conditions for the parking permits which we issue.

Should you have any queries in regards to using your parking permit please contact parkingpermits@newcastle.gov.uk

1. Permits may only be used in the city centre on-street and Council operated car park pay and display bays located within the city centre Controlled Parking Zone.
2. Permits showing a registration number may only be used on the vehicle with that number.
3. If a physical permit has been issued, the permit must be displayed prominently on the dashboard/front windscreen of the vehicle so that all of the particulars on it are visible from the outside of the vehicle.
4. Where bay markings are present, vehicles must be parked entirely within the limits of the marked out parking bay.
5. Whilst the vehicle is in the parking place it must not be used in conjunction with selling or offering for hire of any service.
6. Physical permits will only be issued through the post to the address submitted on the application.
7. All vehicles must be parked in accordance with the "City of Newcastle upon Tyne (on Street Parking Places) Order 2009" and "City of Newcastle upon Tyne (Off Street Parking Places) Order 2021" as from time to time may be amended, extended, re-enacted or replaced.
8. Physical permits shall be returned to the Council when the holder ceases to be a resident within the property or ceases to be the owner of the relevant vehicle.
9. Virtual parking permits shall be cancelled from use when the holder ceases to be a resident within the property or ceases to be the owner of the relevant vehicle.
10. Permits are non-transferrable between residents of the same property.
11. Misuse of a permit, forging or possessing a forged permit or making a false statement for the issue of a permit are all offences which may carry a substantial fine.
12. This permit does not guarantee the holder a space or an exclusive right to a space, nor does it render the Council subject to any liability in respect of theft of, or damage to any vehicle in a parking place, or the contents or fittings of any such vehicle.
13. A charge of £10.00 may be applied for amending a parking permit due to a change in vehicle registration.
14. A charge of £10.00 may be applied to replace lost or stolen physical permits and a Lost Permit Application form is required to be submitted to the Council.
15. Unused annual permits returned/cancelled within 14 days will be entitled to a full refund.
16. Annual permits returned/cancelled after 14 days will be entitled to a refund based on the number of full weeks left on the permit from the date it is received back in our office minus a £10.00 administration charge.
17. Unused scratchcards returned/cancelled within 14 days will be entitled to a full refund.
18. Scratchcards returned/cancelled after 14 days are not eligible for a refund