Spillers Car Park Permits

Spillers Car Park Permits

Spillers Car Park Permits

Parking permits are available at the Spillers car park where charge parking will be introduced on 14th February 2022.

New Ouseburn Valley permits are available to businesses which are located at the Cycle Hub,  Toffee Factory or OWSA Boat Club.  The Ouseburn Valley permits allow the holder to park in the Spillers car park within a standard pay and display bay or within a disabled parking bay provided that a valid disabled parking badge is also displayed.  The Ouseburn Valley permit does not provide an exemption to park in any other type of parking bay or at any other location other than the Spillers car park.


How are Ouseburn Valley permits priced?

Permit Type

Location of business

Number of permits available

Cost per annual permit  

Category A

Cycle Hub

One per business


Category B

Cycle Hub / Toffee Factory/ OWSA Boat Club

Up to 10 per business



How to apply?

New applications for permits should be submitted using the online application process or by post.   Please allow up to 14 days for your application to be processed.

Information regarding how your personal data may be collected, processed, shared and retained following your application for a permit can be found here.


What other types of permit are available to the Spillers car park?

Additionally, car park season tickets are available for this car park which allows the holder to park within a designated Emerald permit holders parking space Monday to Saturday.  Further details regarding season tickets for our car parks can be found on our Season Ticket Webpage 


What do I do if I lose my permit or it is stolen?

We require written notification from the actual permit holder that the business permit has been lost or stolen.

Apply online for a replacement permit – Online Form


What do I do if I change my vehicle?

The permit if it was issued with a specific vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate). The permit holder will need to complete an online request to amend the vehicle registration on the business permit. 

Apply online for a change of vehicle registration – Online Form


What happens if my business circumstances change and we no longer need the permit(s)?

The permit should be returned to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL by recorded delivery/Royal Mail signed for.  This provides proof of posting and receipt.  We will then revoke your permit and depending on how you paid for the permit, calculate if you are due a refund for the unexpired portion based on the number of full weeks remaining on the permit. A £10.00 administrative charge will be applied for the process of cancelling the permit and processing a refund.  


What happens when my permit is due to expire?

4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment.  If you have not received a permit renewal reminder within this timescale please call 0191 277 2728  (between the hours of Monday to Friday 10.00am to 12.00 noon or 1.00pm to 3.00pm) and quote “parking permit” so we can check our records and take a payment over the telephone with a payment card.


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