New contact centre opening times

Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.

Quality Management System

The Building Control Service is committed to complying with all applicable customer, statutory and regulatory requirements as well as LABC objectives. We will continually improve the effectiveness of our Quality Management System. We will set and review our quality objectives and address the risks and opportunities in line with the framework laid down within ISO 9001:2015 standard.  Our quality policy and policy for the delivery of building regulations service (including enforcement policy) is available to view on request.

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