Test and Trace Support Payment 

Test and Trace Support Payment 

Important
If you have tested positive using a Lateral Flow Device (LFD), you will still need to take a confirmatory PCR test before applying for the Test and Trace Support Payment. If you have not taken a PCR test, you will not be approved for a payment

Test and Trace Support Payment

If you have been asked to self-isolate by the NHS Test and Trace service, you may be entitled to a support payment of £500.

We have two schemes available, a national scheme and a local discretionary scheme.

Eligibility for national scheme

  • You have been told to self-isolate by NHS Test and Trace or NHS COVID-19 app because you have tested positive for COVID-19 or because you have been identified as a close contact of someone who has tested positive, and are not fully vaccinated or between 30 November 2021 and 13 December 2021 you were fully vaccinated and had been identified as a suspected or confirmed contact of someone with the Omicron variant.

Or

  • You are the parent or guardian of a child or young person in the same household who is self-isolating and need to take time off work to care for them and the young person:
    • is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan and normally attends an education or care setting; and
    • has tested positive for COVID-19; or
    • between 30 November 2021 and 13 December 2021 had been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19 Omicron variant; or
    • is aged 18-25, is not fully vaccinated and has been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19.

And

  • You are employed or self employed
  • You are unable to work from home and will lose income
  • Are currently receiving at least one of the following:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

 

 

Eligibility for local discretionary scheme

  • You have been told to self-isolate by NHS Test and Trace or NHS COVID-19 app because you have tested positive for COVID-19 or because you have been identified as a close contact of someone who has tested positive, and are not fully vaccinated or between 30 November 2021 and 13 December 2021 you were fully vaccinated and had been identified as a suspected or confirmed contact of someone with the Omicron variant.

Or

  • You are the parent or guardian of a child or young person in the same household who is self-isolating and need to take time off work to care for them and the young person:
    • is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan and normally attends an education or care setting; and
    • has tested positive for COVID-19; or
    • between 30 November 2021 and 13 December 2021 had been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19 Omicron variant; or
    • is aged 18-25, is not fully vaccinated and has been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19.

And

  • You are employed or self employed and working for over 16 hours per week
  • You are unable to work from home and will lose income

And

  • Are awaiting a benefits decision or the outcome of a benefits appeal; or
  • Would have normally received Universal Credit or Working Tax Credit but the previous months income assessment was higher than usual; or
  • Are not in receipt of:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

Or

  • have no recourse to public funds; and
  • are facing extreme financial hardship because of COVID-19;

 

Supporting Evidence

To support your application you will need to provide the following:

  • National Insurance number
  • your unique ID number from NHS Test and Trace
  • a recent bank statement
  • proof of employment, or, if you are self-employed, evidence of self-assessment returns, trading income and proof that the business delivers services which cannot be undertaken without social contact.

 

Apply

 

Applications must be received no later than 42 days after the first day of your period of self-isolation.

If you are unable to complete an online application form please call 0191 278 7878, ask for Crisis Support and select option 2.

Office opening hours are Monday to Friday 9.30am to 3.30pm (please note there is no out of hours service)

The scheme will run until 31 March 2022.

Advice and support

If you are struggling because of Covid-19, our Welfare and Wellbeing Team can offer support: www.newcastle.gov.uk/welfare

More information can be found on the Council Covid-19 pagewww.newcastle.gov.uk/coronavirus

If you are on a low income and would like some information about the help and support available please visit Newcastle City Council Benefits pagewww.newcastle.gov.uk/benefits

You can also get independent financial advice from:

Did you know?

Discretionary payments

You can apply for test and trace support payment if you meet the  criteria but are waiting for a benefits decision or the outcome of a benefits appeal; or would normally have received universal credit or working tax credit but the previous months income assessment was higher than usual.  Please complete the form on this page.

 

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