Household Support Fund

Household Support Fund

We have received almost £2.9 million from the Government's new Household Support Fund to support vulnerable households and individuals.

What is the Household Support Fund?

The Government's £500 million Household Support Fund is designed to help vulnerable people and families with essentials over the latter part of 2021 and the start of 2022, as the country continues its recovery from the pandemic.

Funding has been distributed to councils across England, who know their local areas best, to directly help those who need it most, including for example, through small grants to meet daily needs such as food, clothing, and utilities.

More information about the fund and the national picture can be found in the Government Household Support Fund announcement. 

How we are distributing the funding

The Household Support funding allocation decision was made and fully approved by Members on 29 November 2021.

This support will be allocated to fund:

  • Food vouchers in the school holidays for children entitled to free school meals
    The scheme is now open to these applicants and will be distributed by the school
  • Utility payments for families who receive free school meals on a targeted approach
    The scheme is now open to these applicants – to apply see below

  • Utility payments for singles/couples without children, currently in receipt of council tax support and universal credit on a targeted approach
    The scheme is now open - those entitled will receive a letter between now and 21 January 2022 inviting them to apply.

  • Hardship payments for food and or utility bills for others who are in financial difficulty, through an application process. 
    The scheme will open to these applicants by the end of January 2022.

As it is available, more information will be added to this page and our social media, including what you need to do to apply for assistance.

Apply for utility payment

The scheme is now open if you are a family who receives free school meals and have had a letter from Newcastle City Council inviting you to apply for a one off utility payment.

If you have received a letter please apply below using the unique reference number found on your letter:



If you are unable to complete an online application form please call 0191 278 7878, ask for Household Support Fund and select option 3.

Office opening hours are Monday to Friday 9.30am to 3.30pm (please note there is no out of hours service).

Other support

A range of information about the support available for people and families during the Covid-19 pandemic is available on our Coronavirus pages.

If you need extra support because of Covid, contact our Welfare and Wellbeing Team. Details of how to get in touch is on our CityLife Line page.

If you have suffered a disaster, crisis or suffering significant financial hardship which may put you or your household at risk to personal health you may also be able to apply for support through our Crisis Support Scheme.

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