Public Sector Permit - Terms and Conditions of Use

Parking permits issued by Newcastle City Council are issued subject to terms and conditions of use, which permits holders should ensure that they are familiar with.

Should you have any queries in regards to using your parking permit please contact parkingpermits@newcastle.gov.uk

Terms and Conditions

1. Permits may only be used within the specified permit parking zones by staff of the organisation and whilst the motorist is on operational duty visiting a customer/client in an eligible property within a permit parking zone.
2. The permits may not be used to park on waiting restrictions (yellow lines); bays reserved for certain groups of motorists such as disabled blue badge holders; bays for loading/unloading; taxi bays; electric vehicle charging bays or any other parking place reserved for specific uses other than residents parking permit bays/zones.
3. Permits may not be used in car parks except those as included within a permit scheme during consultation with stakeholders.
4. Permits showing a registration number may only be used on the vehicle with that number.
5. If a physical permit has been issued, the permit must be displayed prominently on the dashboard/front windscreen of the vehicle so that all of the particulars on it are visible from the outside of the vehicle.
6. Where road markings are present, vehicles must be parked entirely within the limits of the marked out bay.
7. Whilst the vehicle is in the parking place it must not be used in conjunction with selling or offering for hire of any service.
8. Physical permits will only be issued through the post to the address submitted on the application.
9. All vehicles using permits must be parked in accordance with the “City of Newcastle-upon-Tyne (On Street Parking Places) Order 2009” as from time may be amended, extended, re-enacted or replaced.
10. Permits shall be returned to Newcastle Parking Services if the organisation holding the permits ceases to provide a service to customers residing within permit parking zones.
11. Misuse of a permit; forging or possessing a forged permit or making a false statement for the issue of a permit are all offences.
12. This permit does not guarantee the holder a space or an exclusive right to a space, nor does it render the Council subject to any liability in respect of theft, or damage to any vehicle in a parking place, or the contents or fittings of any such vehicle.
13. A charge of £10.00 will be applied to replace lost or stolen physical permits and a Lost Permit Application form is required to be submitted to the Council.
14. Unused permits returned within 14 days will be entitled to a full refund.
15. Permits returned after 14 days but with more than 6 months’ time remaining on the permit will be eligible for a 50% refund of the cost of the permit minus a £10.00 administration charge.
16. Permits returned with less than 6 months’ time remaining on the permit are not eligible for a refund.
17. Permits paid via invoice; if payment is not made by the invoice due date, the Council reserve the right to revoke the permit and request its immediate return. The Council may take action to recover any outstanding payment.