Fair Trading

The aim of fair trading is to ensure truthfulness of trade and prevent consumers being misled during contractual negotiations for goods and services. Such legislation includes the Enterprise Act 2002 and the Consumer Protection from Unfair Trading Regulations 2008.  For more detailed guidance contained on the various legislative provisions go to the following links:

• Consumer Protection from Unfair Trading Regulations 2008

• Pricing

• Ban on Excessive Charges for Use of Debit and Credit Cards

• Counterfeit Goods

• Hallmarking

• Essential Packaging Requirements

• Energy Labelling of Household Products

• Energy Performance Certificates

• Labelling of Textile Products

• Footwear Labelling

• Redress schemes for Letting Agents 

Copies of the legislation can be accessed through legislation.gov.uk.

Please note that this information has no legal force and is not an authoritative interpretation of the law, which is a matter for the Courts. It is intended to help business to understand in general terms, the main features of the legislation. The information is not a substitute for the legislation and you should refer to the text of the legislation for a full statement of legal requirements and obligations. Where appropriate, you should seek your own independent legal advice.

Contact

Trading Standards service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH. Phone (0191) 2116121. Email: tradingstandards@newcastle.gov.uk