New contact centre opening times

Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.

Drugs litter

We only remove drugs litter from public land, public footpaths and highways. This means areas like pavements, back lanes, roads and by park benches. 

We do not remove drugs litter from gardens, back yards, inside churches or church yards. Drugs litter found inside cemeteries and allotments need to be reported those sections.

Drugs litter is things like needles, prescription drugs, glass phials and contaminated bedding. We remove such litter within 1 working day.

To report drugs litter in play areas please call us on 0191 278 7878 and ask for "Envirocall" so our staff can log the call details and escalate to the relevant manager as soon as possible.

If you have any problems with the online forms you can phone 0191 2787878 and ask for "Envirocall."

Remember we need to remove this kind of litter as soon as possible.