Newcastle Gateway

The Newcastle Gateway is a secure web-based single access point where professionals working with Newcastle residents at risk of homelessness can refer to homelessness accommodation services and make applications to the Supporting Independence Scheme.  

Partners include staff in Adults and Children’s Social Care, Housing Advice Centre, commissioned homelessness accommodation, mental health support, offender management, health workers, and voluntary sector partners.

Gateway partner agencies agree to abide by the Gateway Information Sharing Agreement.

The Gateway is managed by the Active Inclusion Newcastle (AIN) Unit.

If you already have access to Gateway, you can log in here.

If you do not have access to access Newcastle Gateway but need to refer a client to homeless accommodation, please contact the Active Inclusion Newcastle Unit for advice.

Support for Gateway users
•    Telephone & email support
Telephone support for users is available during office hours (minimum 10am-4pm Monday-Friday): gateway@newcastle.gov.uk 
•    Face-to-face Gateway training
Delivered to new teams, or as required for existing teams. To organise a training session for your team, please contact the AIN Unit at gateway@newcastle.gov.uk.