Help to find a home

If you are looking for a home or needing to move there are a number of options available in Newcastle with a range of advice and support to assist you should you require it.

Social housing 

Most council and housing association homes in Newcastle are advertised through our lettings system at:

• Newcastle Homes

Through Newcastle Homes you can:

• apply to join the housing register
• search and bid for council and social housing in Newcastle

If you used to use the now closed Tyne and Wear Homes service to search and bid for properties then on Newcastle Homes you will have the same:

• login reference number
• password
• memorable date

For more information see our information on:

• council houses and housing association properties

Private rented accommodation

One of the advantages of private rented accommodation is that is can give you a greater choice of location and type of property. In Newcastle you can get help to look for private rented accommodation from the Private Rented Service, which is part of Newcastle City Council. The Private Rented Service is a service that helps people find private rented accommodation by providing details of many landlords in the city as well as a weekly list of available properties. They can also help private tenants and prospective tenants with questions on how to manage a tenancy

It also operates a Rent Deposit Guarantee Scheme, providing help for people who may intend to rent privately but do not have the money to give over a lump sum at the start of the tenancy.

Email: privaterentedservice@newcastle.gov.uk 

Website: www.privaterentedservice.co.uk 

How to find a home: Newcastle Private Rented Service and Rent Deposit Scheme (leaflet) (pdf 293Kb)

Local Housing Allowance (LHA) is the name for Housing Benefit for tenants in private rented accommodation. It is the way that Housing Benefit is calculated and paid to private tenants. Different rates are paid depending on your age and household size.

How to find a home: Local Housing Allowance (leaflet) (pdf 321kb)

The Government have produced a number of online guides to help people who are renting to know their rights. These guides are updated on a regular basis and the most recent version can be found here (external link) 

Supported accommodation

To help to improve access for some of the city's most vulnerable adults in Newcastle City Council has developed a single register and access point for homelessness supported accommodation with partner commissioning and provider agencies. This is called the Newcastle Gateway. It allows statutory agencies in Newcastle to match clients with and refer clients to this type of accommodation within the city.

Access is through one of the statutory agencies within the city such as Social Care, Offender Management Services, and Mental Health services. If you do not have any involvement with one of these agencies, staff at the Housing Advice Centre can advise you further on availability and access to specific projects.