Resident Parking Permits

•    If you live in a property that is within a parking permit area and park your vehicle(s) on the road during the hours of parking restrictions you must apply for a permit for your vehicle(s). 

•    This includes all vehicles that have a Vehicle Registration Mark (that is number plate). The permit(s) will display the relevant vehicle registration number and is not transferable to other vehicles.  

•    We will need to establish that the person named on the application for the permit lives at the eligible address and can provide a document (such as a V5C document or vehicle insurance schedule) that directly links the applicant’s name to the vehicle.  The application may be rejected if documents do not link with the applicant. 

•    If you do not supply a copy of your V5 document or vehicle insurance with your application we will be unable to process your application and the application will be delayed until the required information is received.  

•   If you have only recently purchased the vehicle within the last few days and are still awaiting your vehicle log book or insurance documents to arrive, you may still apply  with a copy of the drive away insurance that you should have received from the garage when purchasing your vehicle. 

•    There is a capped limit of two Resident permits per eligible property.  

•    Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found here.

Support for permit queries

If you have any general enquiries please email parkingpermits@newcastle.gov.uk

Frequently asked questions about resident permits?

Please click on the relevant link for the information to your questions on:

•  How do I apply? 
•  How do I pay for the permit? 
•  How much do permits cost and are there any discount? 
• What documents do I need to provide for my application to be approved? 
• When should I apply? 

How to Apply

How to apply for a resident parking permit:

New applications should be submitted online or by post.   Applying online allows us to process your application much sooner than if you apply by post.

Please allow up to 14 days for your application to be processed.

•   Apply online ensuring that you have attached the relevant documents to support your application.
• If you are applying in advance of moving into a property within a permit zone, please ensure that the address on your application form is the address within the permit zone (not the address you are currently in or moving from) and that the address on the application matches your proof of residency.  The permit will be posted to the eligible address (the address you will live in within the permit zone) a couple of days before the permit goes live for use from the go live date.
• We will assess your application and respond by email.  If your application is approved the email will contain a link to make online payment, as above. Please note that you do not need to submit a new application if you are renewing your existing parking permit, please refer to your permit renewal reminder letter for details of how to renew an existing parking permit.
• By post, please print and complete an application form (pdf, 130kb).

How do I pay for the permit?

If your application for a parking permit has been approved and you have received an offer for a Resident parking permit or would like to renew your existing parking permit, payment can be made below.

Pay for a Resident Parking Permit  - Please scroll down to Parking - Resident Parking Permits 

Cost

• The first resident's permit per eligible property costs £25.00 per annum and the second permit per eligible property costs £75.00 per annum. 
• If you apply online, your application will be assessed and if it is approved you will be sent an email confirming this with a link to make an online payment.  
• Once payment has been received you can print the receipt for initial coverage, until the permit is received via the post to the address you applied for.

Discount

You will be entitled to a discount on the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure that qualifies the vehicle for a reduced rate of annual vehicle excise duty.  Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify for the discount. Please supply page 2 of the V5 document only, which provides us with the required information.

If you are entitled to a discount you will receive:

• £12.50 discount for the first successful low emission application;
• £37.50 discount for the second low emission application (if both vehicles qualify for the low emission discount); or
• If only 1 vehicle meets the low emission criteria a discount of £12.50 will be applied to the cost of the permit for the low emission vehicle, regardless of whether it is the first or second permit issued.

Full electric vehicles (not hybrids) will be entitled to a free permit. Please supply page 2 of the V5 document only, which provides us with the required information.

What documents do I need to provide for my application to be approved?

Provide proof of residency at the permit address:

• A Council Tax statement for the current financial year; or
• A Tenancy Agreement containing the address of the property, names of all the tenants and the start/end date of the tenancy.  If we can’t see the dates of the tenancy we cannot confirm the applicant is living there currently, so cannot approve the application at that point.  
• Once you have your tenancy agreement you can apply for your permit in advance of moving into the property, so the permit is available to you for your first day of residing there.  Your application will be processed and the permit will be posted out a couple of days before the tenancy is due to commence; or
• Utility bill dated within the last 3 months.
• A deposit protection scheme letter for rented accommodation showing property address, tenants, and the term of the tenancy.

If you have only recently purchased the property or are about to purchase the property, you can supply a completion statement from your conveyancer confirming the purchase of the property or email from a solicitor confirming the date the property was purchased by the applicant.

Provide proof of vehicle documents:

•  We need to establish an audit trail linking the vehicle to be named on the permit with the applicant.  
• This can be either by the vehicle registration document (V5C) if the applicant is the named keeper of the vehicle (at the Newcastle address or a different address) or a vehicle insurance schedule confirming that the named resident is insured to drive the vehicle; or
• If the vehicle is a company vehicle used by the applicant we need to have supporting evidence linking the vehicle to the company and then an audit trail proving the link between the applicant and the company.  A  Vehicle Registration Document (V5C) or lease/hire agreement can be accepted to provide the link between the company and applicant and a P60 End of Year Tax Certificate or payslip (with financial details deleted, as appropriate) is acceptable to provide the link between the resident and the vehicle being used for work purposes; or
• If you have access to multiple work vehicles, so are likely to have different vehicles over the course of the lifespan of the vehicle, we can issue a “Pool” vehicle permit.  Please supply three V5C documents for the multiple vehicles you have access to or a letter from your employer explaining that you regularly take home different vehicles.  This evidence should be accompanied by a payslip (with financial details deleted) confirming your employment with the company.
•  If the vehicle is a private lease or hire vehicle - a copy of the lease or hire agreement to link the vehicle with the applicant.

Information regarding how your personal data may be collected, processed, shared and retained following your application for a permit can be found here

What do I do if I lose my permit or it is stolen?

We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.

Apply online for a replacement permit – Online Form

A replacement permit will be posted out to your address.

What do I do if I change my vehicle?

• The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate).
• This permit will not be valid for a vehicle with a different registration number, so should be posted back to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL.
• The permit holder will need to complete an online request to amend the vehicle registration. You will need to attach a copy of your vehicle documentation with your application, either a copy of the vehicle V5 or insurance document/certificate to link your name to the new vehicle.
• If you have only recently purchased the vehicle within the last few days and are still awaiting your vehicle log book or insurance documents to arrive, you may still apply  with a copy of the drive away insurance that you should have received from the garage when purchasing your vehicle. 
• Your change of registration application cannot be processed if you do not provide valid vehicle documents and your application will be delayed until the required information is received. 
• There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit.
• Apply online for a change of vehicle registration – Online Form

Courtesy Vehicles

If your vehicle has been involved in an accident and you have been provided with a temporary courtesy vehicle, please contact our offices on 0191 277 2728 between the hours of (Monday to Friday between 8.30am and 3.30pm) for advice.

What happens when my permit is due to expire?

4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment. You do not need to submit a new application form, as we have already established your eligibility for a permit previously. If you have not received a permit renewal reminder within this timescale please contact Parking Services on 0191 2772728 (Monday to Friday between 8.30am and 3.30pm) so we can check case records and take a payment over the telephone or email to parkingpermits@newcastle.gov.uk so we can send you details to make an online payment.  If you are sending an email please quote your address and permit reference number.

What do I do if I no longer need my permit?

If you move house or your situation changes and you no longer require the permit, you must return your permit to Newcastle Parking Services. Under the terms of The City of Newcastle upon Tyne (On Street Parking Places) Order 2009 you will qualify for a refund if the permit has in excess of 6 months unused on the date the permit is returned. You will receive 50% of the permit fee paid minus a £10 administration fee.

The permit is not transferable to other users or for the permit holder at a new address, so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.