Resident Parking Permits

•    If you live in a property that is within a parking permit area and park your vehicle(s) on the road during the hours of parking restrictions you must apply for a permit for your vehicle(s). 

•    This includes all vehicles that have a Vehicle Registration Mark (that is number plate). The permit(s) will display the relevant vehicle registration number and is not transferable to other vehicles.  

•    We will need to establish that the person named on the application for the permit lives at the eligible address and can provide a document (such as a V5C document or vehicle insurance schedule) that directly links the applicant’s name to the vehicle.  The application may be rejected if documents do not link with the applicant. 

•    If you do not supply a copy of your V5 document or vehicle insurance with your application we will be unable to process your application and the application will be delayed until the required information is received.  

•   If you have only recently purchased the vehicle within the last few days and are still awaiting your vehicle log book or insurance documents to arrive, you may still apply  with a copy of the drive away insurance that you should have received from the garage when purchasing your vehicle. 

•    There is a capped limit of two Resident permits per eligible property.  

•    Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found here.

Support for permit queries

If you have any general enquiries please email parkingpermits@newcastle.gov.uk

Frequently asked questions about resident permits?

Please click on the relevant link for the information to your questions on:
•    How do I apply? 
•    How do I pay for the permit? 
•    How much do permits cost and are there any discounts? (link to sections entitled Cost and Discount below)
•    What documents do I need to provide for my application to be approved? 
•    When should I apply? 

Cost

•    The first resident's permit per eligible property costs £25.00 per annum and 
•    the second permit per eligible property costs £75.00 per annum. 
•    If you apply online, your application will be assessed and if it is approved you will be sent an email confirming this with a link to make an online payment.  
•    Once payment has been received you can print the receipt for initial coverage, until the permit is received via the post to the address you applied for.

Discount

You will be entitled to a discount on the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure that qualifies the vehicle for a reduced rate of annual vehicle excise duty.  Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify for the discount. Please supply page 2 of the V5 document only, which provides us with the required information.

If you are entitled to a discount you will receive:

• £12.50 discount for the first successful low emission application;
• £37.50 discount for the second low emission application (if both vehicles qualify for the low emission discount); or
• If only 1 vehicle meets the low emission criteria a discount of £12.50 will be applied to the cost of the permit for the low emission vehicle, regardless of whether it is the first or second permit issued.

Full electric vehicles (not hybrids) will be entitled to a free permit. Please supply page 2 of the V5 document only, which provides us with the required information.

What do I do if I lose my permit or it is stolen?

We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.

Apply online for a replacement permit – Online Form

A replacement permit will be posted out to your address.

What do I do if I change my vehicle?

•    The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate).
•    This permit will not be valid for a vehicle with a different registration number, so should be posted back to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL.
•    The permit holder will need to complete an online request to amend the vehicle registration. You will need to attach a copy of your vehicle documentation with your application, either a copy of the vehicle V5 or insurance document/certificate to link your name to the new vehicle.
•    If you have only recently purchased the vehicle within the last few days and are still awaiting your vehicle log book or insurance documents to arrive, you may still apply  with a copy of the drive away insurance that you should have received from the garage when purchasing your vehicle. 
•    Your change of registration application cannot be processed if you do not provide valid vehicle documents and your application will be delayed until the required information is received. 

•    There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit.
•    Apply online for a change of vehicle registration – Online Form

Courtesy Vehicles

If your vehicle has been involved in an accident and you have been provided with a temporary courtesy vehicle, please contact our offices on 0191 277 2728 between the hours of (Monday to Friday between 10.00am to 12.00 noon or 1.00pm to 3.00pm) for advice.

What happens when my permit is due to expire?

4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment. You do not need to submit a new application form, as we have already established your eligibility for a permit previously. If you have not received a permit renewal reminder within this timescale please contact Parking Services on 0191 2772728 (Monday to Friday between 10.00am to 12.00 noon or 1.00pm to 3.00pm) so we can check case records and take a payment over the telephone or email to parkingpermits@newcastle.gov.uk so we can send you details to make an online payment.  If you are sending an email please quote your address and permit reference number.

What do I do if I no longer need my permit?

If you move house or your situation changes and you no longer require the permit, you must return your permit to Newcastle Parking Services. Under the terms of The City of Newcastle upon Tyne (On Street Parking Places) Order 2009 you will qualify for a refund if the permit has in excess of 6 months unused on the date the permit is returned. You will receive 50% of the permit fee paid minus a £10 administration fee.

The permit is not transferable to other users or for the permit holder at a new address, so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.