Visitor Parking Permits
If you live in a property that is within a parking permit area and have visitors to your property who wish to park on the road during the hours of permit parking restrictions, you must apply for a visitor permit. Please note that you can apply for a visitor permit at the same time as a resident permit(s). Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found on the Parking Permits page.
Visitor permits must only be used by legitimate visitors to the property so cannot be used by residents. The visitor permit should only be used for the duration of the visit to your property and cannot be used if your visitor is visiting a different location. Misuse of the permit can lead to revocation and the issue of Penalty Charge Notices so that we can maintain the integrity of the permit scheme and provide visitors with an exemption from the permit scheme parking restrictions.
Reports of misuse of Visitor permits by commuters can be made to the Parking Enforcement team by telephone to 0191 2772739. This phone line is usually staffed Monday to Sunday between 8.00am and 6.00pm or a Voicemail message can be left for the Parking Enforcement Supervisors.
The permit does not have a vehicle registration number printed on it as it can be used by any legitimate visitor to the dwelling. There is a maximum of one visitor permit allowed per dwelling.
The visitor permit must be kept by the resident and handed out to any visitors, as and when needed.
Where a removal van is loading or unloading from/to a property, within a permit zone, a permit is not required if there is continuous loading or unloading. If the vehicle is to be parked in the permit area for any period of time during the time bands when permit parking restrictions are in force, whilst loading/unloading is not taking place a visitor permit or supplementary scratch card would be required. If a specific bay is required outside or near the property to help with the removals a parking reservation is recommended. Information regarding reservations can be found here.
Are there any changes to permit parking schemes during the lockdown period for COVID 19?
During the current COVID 19 restrictions the majority of the permit team staff are working remotely from home, so we have limited coverage for incoming telephone calls at this time, but will respond to queries by email to email@example.com
Permit holders should renew their permit in the normal way. As the lockdown restrictions (which commenced on 23 March 2020) have been eased following the Government announcement on Sunday 10 May 2020, an additional 7 weeks are being added to the period of coverage for renewals of permits which would have been valid for use throughout this lockdown period. Permits will be renewed for 59 weeks instead of the normal 52 weeks. Where a new parking permit commenced during the lockdown period (23 March -10 May 2020) a pro rata proportion of the 7 weeks will be added to the expiry date of the permit when the permit is renewed.
This includes permit types that are eligible in permit parking schemes including visitor permits.
If you are having any difficulties in renewing your permit or are in lockdown and do not currently have a permit please email firstname.lastname@example.org and one of our team will be able to assist you.
A visitor permit costs £25 per annum.
There are no discounts for visitor permits.
What documents are required to support my application?
Provide proof of residency at the permit address-
- A Council Tax statement for the current financial year; or
- A Tenancy Agreement containing the address of the property, names of all the tenants and the start/end date of the tenancy; or
- Bank statement dated in the last 3 months; or
- Utility bill dated within the last 3 months.
- If you have only recently purchased the property or are about to purchase the property, you can supply a completion statement from your conveyancer confirming the purchase of the property.
Information regarding how your personal data may be collected, processed, shared and retained following your application for a permit can be found here.
How to Apply
New applications should be submitted online or by post. Please allow 14 days for your application to be processed.
- Apply Online ensuring that you have attached the relevant documents to support your application.
- We will assess your application and respond by email. If your application is approved the email will contain a link to make online payment, as above. Please note that you do not need to submit a new application if you are renewing your existing parking permit, please refer to your permit renewal reminder letter for details of how to renew an existing parking permit.
- By post, please print and complete an Application Form (pdf, 130kb)
How do I pay for a Visitor Parking Permit
If you have received an offer for a Visitor parking permit or would like to renew one, payment can be made below.
Residents who are moving into a property can submit an application as soon as they have proof of residency. The application can be submitted in advance of their move into the property so that we can post the permit out to the address a couple of days before the tenancy starts with the permit being valid from the day of occupancy.
What do I do if I lose my permit or it is stolen?
We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.
Apply online for a replacement permit – Online Form
What do I do if I no longer need my permit?
If you move house or your situation changes and you no longer need the permit, the permit should be returned to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL by recorded delivery/Royal Mail signed for. This provides proof of posting and receipt. Permits returned within 14 days of issue will be entitled to a full refund. Under the terms of the City of Newcastle upon Tyne (On Street Parking Places) Order 2009 permits returned after 14 days, but with more than 6 months coverage remaining will be eligible for a 50% refund of the amount paid for the permit, minus a £10 administrative charge. Permits with less than 6 months coverage will not be eligible for a refund.
The permit is not transferable to other users or for the permit holder at a new address, so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.