Our website will be undergoing essential maintenance from 9am on Wednesday, 23rd of October for a short period of time. Please avoid completing any online forms during this time. Apologies for any inconvenience this may cause.
Paying the Planning Fee
To Pay Online:
You can pay electronically by using our online payment system:
If you do not have a reference, please put in the site address as a reference and also type any other relevant details in the "location" field.
Other Ways to Pay:
If you would like to phone us to make a payment, phone 0191 278 7878 and ask for 'Payments'.
Our lines are open 8am to 6pm from Monday to Thursday and 8am to 4.30pm on Friday.
You will need:
- Your credit* or debit card.
- Your reference number. (If you do not have a reference, please put in the site address as a reference)
The cardholder must be present during the transaction.
*We do not accept American Express, JCB or Diners Club cards.
Did you know?
"But is it safe?" You can rest assured that we put in place the highest levels of online checks, to make sure any information you share with us online is kept safe.
Need more information?
Do you need additional support to get online or access to a computer? We offer free internet access in every library in Newcastle, and we have a list of all the places in the city that offer free provision for courses and learning opportunities as well as free access to computers and the internet. You can find out more information here.
In addition, if you'd like to start making payments online but need advice about setting up a bank account - you can get in touch with our Money Matters team on 0191 2771050 between 9.30am and 11.30am Monday - Friday (excluding Wednesdays).