Report a problem with traffic lights or crossings

The Traffic Signals section provides a Regional Traffic Signal Service of design, installation and maintenance to the five Districts of Tyne and Wear:

  • Newcastle
  • Gateshead
  • Sunderland
  • North Tyneside
  • South Tyneside

We are also contracted to maintain traffic signals in:

  • County Durham
  • Northumberland

We provide a 24 hours per day, 365 days a year maintenance service. We currently attend 98% of all reported traffic signal faults within 4 hours of receipt.

Reporting faults

Traffic signal faults can be reported to Your Local Services  by using our online form. 

You can also phone Your Local Services on 0191 2787878. Please note you will need to provide the location of the traffic signals and details of the fault.