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Children's Social Care Services:
- Initial Response Service
- Emergency Duty Team
- Children's Social Care (Long Term)
- Fostering
- Adoption
- 16+ Team
- Children with Disabilities Team
- Virtual School
- Children's Safeguarding and Standards Unit
Initial Response Service
Further information can be found within the Initial Response Service section.
Initial Response Service
Children's Social Care
Wellbeing, Care and Learning
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Phone: 0191 277 2500
Fax: 0191 277 2477
Email: IRSADMIN@newcastle.gov.uk
For emergencies that occur outside of normal office hours contact the Emergency Duty Team.
Emergency Duty Team
For social work emergencies outside office hours
Phone: 0191 278 78 78
Fax: 0191 211 4947
Email: edt@newcastle.gov.uk
Deaf community: 18001
Children's Social Care (Long Term)
Long Term Social Work Service
Children's Social Care
Wellbeing, Care and Learning
Allendale Road
Byker
Newcastle upon Tyne,
NE6 2SZ
Phone: 0191 211 5845
Fax: 0191 278 1567
Fostering
Further information can be found within the Fostering section.
Foster a Future
Children's Social Care
Wellbeing, Care and Learning Directorate
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Phone: 0191 277 2430
Textphone: 0191 211 6388
Email: fosterafuture@newcastle.gov.uk
Adoption
Further information can be found within the Adoption section.
Adoption Service
Children's Social Care
Wellbeing, Care and Learning Directorate
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Phone: 0191 211 6777
Fax: 0191 211 6782
Email: adoption@newcastle.gov.uk
16+ Team
The 16+ Team provides a dedicated service to looked after children over 16 years and care leavers. They also have a responsibility to provide support and advice to those children up to the age of 21 and to 24 for those in further education. The team will also have responsibility for unaccompanied minors.
Further information can be found within the looked after children section.
16+ Team
Children's Social Care
Wellbeing, Care and Learning
College Street Centre
College Lane
Newcastle upon Tyne
NE1 8DX
Phone: 0191 278 2700
Fax: 0191 278 2711
Children with Disabilities Team
Further information can be found within the children with disabilities section.
You can make an appointment with a social worker by contacting our customer service point on Mondays to Thursdays from 10.00 am to 12.30 pm and Fridays from 2.00 pm to 4.30 pm.
If you contact the team outside these hours, or a social worker is not available, we will get back to you later the same day or the next day. If your child is in hospital you can contact your social work team at the hospital. If you need urgent help with social care for any child during the evening or weekends phone 0191 278 7878 and ask for the Emergency Duty Team.
Children with Disabilities Team
Children's Social Care
Wellbeing, Care and Learning
Newcastle City Council
Civic Centre, Room 220
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Phone: 0191 277 4700
Fax: 0191 277 4701
Virtual School
Further information can be found within the Virtual School section.
The Virtual School
Room 201, 2nd Floor
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Email: virtualschooladmin@newcastle.gov.uk
Children's Safeguarding and Standards Unit
Children's Safeguarding and Standards Unit
Children's Social Care
Wellbeing, Care and Learning
Newcastle City Council,
Civic Centre, Room 134
Barras Bridge
Newcastle upon Tyne
NE1 8PU
Phone: 0191 277 4636
Fax: 0191 211 6744