The job of the Trading Standards Service is to protect consumers and legitimate businesses in Newcastle upon Tyne. To do this we enforce government legislation, provide advices for businesses, deal with thousands of consumer complaints and business enquiries every year, and investigate and prosecute offenders.
To report someone you suspect of selling illegal goods please submit an online report.
We have over 6,500 business premises in Newcastle and these include farms, importers, multinational chains and independent start-ups. Before you get started on a new venture, or if you just want to make sure you're doing the right thing, Trading Standards can advise you on the legal requirements of compliance.
Guidance for businesses can be found at Business Companion which offers information on basics of the law, through to in-depth assistance. If you have a specific query, please contact us directly.
Dealers in second-hand goods within Newcastle must register with the authority under the City of Newcastle upon Tyne Act 2000.
For more information on the work we do, please see our Business Service Plan page.
The Trading Standards service with the aim of providing updates on our work, produces a newsletter twice a year. To access a copy go to High Standard (pdf 1.9 mb)
Trading Standards service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH. Phone: (0191) 2116121. Email: firstname.lastname@example.org
Did you know?
Trading Standards have duties of enforcement in over 200 pieces of legislation including the licensing of dangerous wild animals, the safety of bicycles and fireworks and the pricing of goods.