Business Advice

Business Advice

Covid

The Government has announced the roadmap out of the national lockdown. The ‘COVID-19 Response - Spring 2021’, setting out the roadmap out of the current lockdown for England document that can be found here: Gov.Uk.

The plan is made up of four parts, with the final step implemented on the 19 July 2021.

The Health Protection (Coronavirus, Restrictions) (Steps etc.) (England) (Revocation and Amendment) Regulations 2021 (SI 2021 No. 848) have revoked the previous legislation.

BEIS Consultation - “Reforming Competition and Consumer Policy: Driving Growth and Delivering Competitive Markets that Work for Consumers”.

To access the consultation go to: Gov.uk 

The key themes within the consultation are: 

Chapter 1 - Competition Policy : Promoting competition to drive enterprise, innovation, growth, and productivity, including strengthening CMA powers. 

Chapter 2 - Consumer Rights: Updating consumer rights to keep pace with markets, including: maintaining strong consumer rights and business competitiveness; modernising consumer rights and subscription contracts; fake reviews; preventing online exploitation of consumer behaviour; balancing burdens on businesses; tackling non-compliance on refunds; and strengthening prepayment protections for consumers 

Chapter 3 – Consumer Law Enforcement : Strengthening the enforcement of consumer law by individuals and regulators, including: • the value of strong enforcement : strengthening enforcement by the CMA : supporting consumers enforcing their rights independently; Trading Standards enforcement : giving businesses the right support to comply with consumer protection law: and ensuring international trade is a success for consumer rights.

EU Exit End of Transition Period Guidance

New and updated guidance continues to be produced advising on both the Great Britain and Northern Ireland regulatory regimes that will apply from 1 January 2021.  A range of guides on specific product safety regulations, including cosmetics, PPE, toys, and electrical equipment, for businesses placing goods on the market in Northern Ireland have been published. Also, packaged goods and PPE have been added to the guides for businesses placing goods on the market in Great Britain.

These guides (and further guides as they are produced) can be found at: Gov.uk

The job of the Trading Standards Service is to protect consumers and legitimate businesses in Newcastle upon Tyne. To do this we enforce government legislation, provide advices for businesses, deal with thousands of consumer complaints and business enquiries every year,  and investigate and prosecute offenders.

To report someone you suspect of selling illegal goods please submit an online report.

We have over 6,500 business premises in Newcastle and these include farms, importers, multinational chains and independent start-ups. Before you get started on a new venture, or if you just want to make sure you're doing the right thing, Trading Standards can advise you on the legal requirements of compliance.

Guidance for businesses can be found at Business Companion which offers information on basics of the law, through to in-depth assistance. If you have a specific query, please contact us directly. 

Dealers in second-hand goods within Newcastle must register with the authority under the City of Newcastle upon Tyne Act 2000.

For more information on the work we do, please see our Business Service Plan page. 

Newsletter

The Trading Standards service with the aim of providing updates on our work, produces a newsletter twice a year. To access a copy go to High Standard (pdf 1.2 mb)

Contact

Trading Standards service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH. Email: tradingstandards@newcastle.gov.uk   

Did you know?

Trading Standards have duties of enforcement in over 200 pieces of legislation including the licensing of dangerous wild animals, the safety of bicycles and fireworks and the pricing of goods. 

Need more information?

Trading Standards, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QH

03454 040 506

tradingstandards@newcastle.gov.uk

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