Pay and Display Bays

In Newcastle there are a number of on street, off street and multi-story car parks which are operated by the Local Authority. 

All these locations operate a pay and display system for parking; there are signs in place to remind motorists to pay and display in off street and multi storey car parks.

As Newcastle City Council operates a pay and display system, there are no barriers at the entrance to any off street car parks or multi storey car parks. All car parks have operational ticket machines.

Payment can be made by inserting coins into the pay and display machine.  Alternatively, many on street, off street and multi storey car parks have a Pay by Phone service, where drivers can pay remotely over the telephone.

Further information about the Pay by Phone service can be found at the following link for paying for parking electronically Park and Pay by Phone

Within Eldon Garden Multi Storey car park and Eldon Square Multi Storey car park there is also the ‘Check in Check out’ service in operation. This enables customers to use their debit/credit card at the ticket machine and check in at the time of parking, customers then check out on their return and their payment card is then charged for the period they are parked. It is hoped that over time, that this service may be rolled out to more locations in the future.

Further information about this new service can be found at the following link for check in and check out Parking using Check In Check Out

When parking in on street pay and display bays, the ticket machines advise of the terms and conditions of parking, the hourly rate, days and times of operation, any maximum stay restrictions and Pay by Phone information. The machine also provides details of what to do if the machine is out of order. 

In most locations, there is a sign next to the ticket machine which will advise of the parking restriction and Pay by Phone details.

Ticket machine and sign advising payment required 8am – 6.30pm and that payment can be made via Pay by Phone or at the machine, also a maximum stay of 1 hour 

Payment to park on street is required Monday to Sunday from 8.00am to 6.30pm. The only exception to this is Christmas Day when there are no charges in operation.

Once charges have finished at 6.30pm it is advised that motorists check the signage next to the pay and display machine to ensure that no other restrictions come in to place after 6.30pm. If no further restrictions come into operation after 6.30pm, vehicles can be parked free of charge until the charging period recommences.

Please click on the following link for details of on street parking locations Parking Charges on street tariffs 

Reports of defective pay and display machines can be reported to Parking Services on 0191 261 4503, please quote the location and machine reference number, which can be found on each machine. 

In off street locations there will be pay and display machines along with a tariff boards giving details of the terms and conditions of parking, the hourly rate, days and times of operation, any maximum stay restrictions and Pay by Phone information.

Ticket machine situated in off street car park

 

Tariff board advising of parking charges and terms and conditions of use of the car park

Payment is required to park in off street locations from 8.00am to 6.00pm all days except Christmas Day when there are no charges in operation. The Stadium car park however is in operation from 8am – 10pm Monday to Sunday.

In these off street locations there may also be bays where a pay and display ticket is not valid, examples of this are Disabled bays, Electric Charge bays and Motorcycle bays. The signs of the bays where pay and display tickets are not valid are shown below.

Disabled bays within a car park, bays are marked in yellow with the disabled symbol in the middle of the parking bay and a sign at the front of the bay

Electric charging bay, showing sign and charging unit

Motorcycle parking bays with M/C marked in bays, with motorcycle stand 

There are also some bays in off street car parks which are reserved for City Park permit holders.  Pay and display parking is only allowed in these bays outside of the times on the City Park signs. Please see a copy of the sign below:

 CityPark permit holders sign advises permit holders only Monday to Saturday 8am – 10pm

Off street charges, the number of spaces, amount to pay and postcode of the particular off street  car parks can be found using the following link Information on car parks and off street parking (pdf, 150kb)

This document also provides the Pay by Phone parking location code for each car park.  

Maps for all of the off street car parks can be found using the following link Map of car parks in the city centre  (PDF, 1.62Mb)

Reports of defective pay and display machines can be reported to Parking Services on 0191 261 4503, please quote the location and machine reference number, which can be found on each machine. 

In multi storey car parks, payment is required from 8.00am to 5.00pm Monday to Saturday and from 8.00am to 6.00pm on a Sunday.

The pay and display machines that are in multi storey car parks are the same as those that have been installed in off street car parks.

To find the charges, opening times and post codes for multi storey car parks operated by Newcastle City Council, please use the following link Information on car parks and off street parking.

This link will also give the correct Pay by Phone location code for each multi storey car park.

Height restrictions for each of the multi storey car parks can be located by using the following link Car Park Height Restrictions

The locations of the multi storey car parks can be found using the following link to maps which show where all the multi storey car parks are located Map of car parks in the city centre  (PDF, 1.62Mb)

Reports of defective pay and display machines can be reported to Parking Services on 0191 261 4503, please quote the location and machine reference number, which can be found on each machine. 

Disabled Blue Badge holders are entitled to park in Newcastle City Council operated on street, off street and multi storey car parks for free.

A valid Disabled Blue Badge will need to be displayed on the front dashboard, so that a Civil Enforcement Officer (CEO) can see that the badge holder has an exemption to park in the pay and display bays. 

The Disabled Blue Badge clock does not need to be set as this is only required on single or double yellow lines. There are no time limits for Disabled Blue Badge holders when they park in pay and display bays.

A Penalty Charge Notice (PCN) will be issued by a CEO if the Disabled Blue Badge is obscured or is not on display.

 

When a pay and display ticket has been purchased, this must be displayed on the front dashboard, so that all of the details of the pay and display ticket are clearly visible. It is advisable to take a moment when leaving a motor vehicle to check that all details of the pay and display ticket are clearly displayed.

A PCN will be issued to a motor vehicle if there is either no payment to park or the pay and display ticket has been obscured and the details are not visible. Pay and display tickets are not transferable between car parks or other drivers.

When parking in either on street, off street or multi storey car park locations, a motor vehicle must be parked within the marked white lines of a pay and display bay.

A PCN will be issued to the motor vehicle if any part of the vehicle is over the marked out white lines of a pay and display bay for being parked not wholly within a bay. 

 

 

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