Newcastle Private Rented Service - Support for landlords

Help for private landlords

We understand the vital role that private landlords play in offering a full and varied housing offer across the city.

Most private landlords provide professional housing offer; however housing legislation can be complicated and in some cases, landlords need a helping hand.   We have a range of free services to help landlords and our team provides free professional advice to help you manage your lettings business.

Tenant finder service

Landlords who have vacant properties can promote their properties via our scheme. The scheme is free to landlords; all we ask is that the property is in good condition and affordable. You will gain a market advantage and prospective tenant can feel secure that the properties they are viewing are safe and well-maintained homes managed by professional landlords.

Help choosing the right tenant

We know that landlords can find it challenging choosing a suitable tenant, we can provide a free reference check which includes a five years housing history and an affordability check.

If a tenant does not have access to a cash deposit, we can provide a virtual one to ensure that landlords can let with the confidence of a deposit as security against damages and rent arrears.

Tenancy sign in support

From providing free online Assured Shorthold Tenancy (AST) templates, to offering support during a start of tenancy sign in, we can help tenants understand their rights and responsibilities to help get their tenancy off to the best start.

Advice and support

We know that most landlord are professional and understand what is expected of them in terms of their responsibilities to their tenants, but legislation can be complicated and changeable. We can provide free advice and support around many tenancy issues from managing rent arrears, gaining access for inspections and repairs, what to do with deposit and even how to gain possession of a property. Our friendly and professional team will provide you advice and guidance and, in some cases, can offer support to work alongside your tenant. Contact us at privaterentedservice@newcastle.gov.uk

Newcastle Accreditation Scheme

The Newcastle Housing Accreditation Scheme is a voluntary scheme that recognizes landlords who offer safe, decent, professionally managed homes. All accredited properties meet our standards which provides tenants with confidence when choosing a new home.

To find out more about Accreditation and how to apply go to our Accreditation scheme pages.

Landlord information events

We provide landlords access to a range of information events and training. From online videos shorts, e learning, landlord forums and full day conferences we aim to provide a range of events that is accessibility to today's busy landlord.

Monthly e bulletin

Make sure you do not miss events, offers or changes to legislation and sign up to our monthly e bulletin. We provide a monthly bulletin packed full of useful information, links, and reminders, to sign up to receive our bulletin contact us at privaterentedservice@newcastle.gov.uk

Online toolkit

We have a suite of free online tools including landlord handbook, quick guides, and templates including tenancies agreements, rent schedules and tenants pack documents.

Go to www.privaterentedservice.co.uk to view and download. 

Contact us

Email: privaterentedservice@newcastle.gov.uk

Telephone: 0191 277 1438 between 9am and 12 Monday to Friday.

Got to: www.privaterentedservice@newcastle.gov.uk